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Dysfunctional Software

Create a Word or Rich Text Format (RTF) document that is double-spaced using 12-point font.  The final product will be 4-5 pages in length, excluding the title page and reference page.  Write clearly and concisely. 

Provide a title page with a title, your name, course and section number and the instructor’s name.


Writing Guidelines


Project 2: Organizing

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Instructions
Purpose 
In this project, you will view a video and discuss the organizational culture and organizational structure of the assigned organization.   
Outcome Met by Completing This Assignment
organize human, physical, and financial resources for the effective and efficient attainment of organizational goals
How to Set Up the Paper
Create a Word or Rich Text Format (RTF) document that is double-spaced using 12-point font.  The final product will be 4-5 pages in length, excluding the title page and reference page.  Write clearly and concisely.  Provide a title page with a title, your name, course and section number and the instructor’s name.
Instructions: 
You have been hired as an associate for a software company, Dysfunctional Software. Dysfunctional Software offers support solutions to a wide-range of software issues and business needs. Dysfunctional’s client list exceeds 500 businesses in the United States.  The company has recently started to experience significant and rapid growth. As a result of the recent growth, Dysfunctional Software will need to hire many new associate positions.  Your manager, Harry Harried, has asked you to help create a recruiting video for Dysfunctional Software that will entice potential new employees to work there. He wants to portray Dysfunctional as a company that has a deep commitment to its employees, a positive corporate culture, employees who embrace the company’s core values and enjoy coming to work. As background for the task of developing the video, Mr. Harried provides you with a recruiting video for Zendesk. Mr. Harried believes that Zendesk  is an exceptional company in terms of its of approach to employees, its hiring practices, its organizational culture and its organizational structure.    You are requested to view the video on Zendesk:    https://youtu.be/l0uaSU6IVN4.   (You may need to right click on the link and open in a new window.) You are also required by Mr. Harried to read the material that he has assigned for you to read (i.e., that is your course material for this project).   After you view the video read the assigned project material, you are to write a report to Mr. Harried that covers the information requested below. For the report you are use only the Zendesk video and course materials.  If additional sources are used, the information ascertained from them will not be included in the grading.   Use the following headings and instructions to complete the project:
Introduction
Write an Introduction paragraph.  The Introduction paragraph is the first paragraph of the paper and will be used to describe to the reader the intent of the paper explaining the main points covered in the paper.  This intent should be understood prior to reading the remainder of the paper so the reader knows exactly what is being covered in the paper.  The introduction is often written after the paper is completed.
Organizational Culture 
Discuss the seven dimensions of organizational culture.Describe Zendesk’s organizational culture by presenting examples for each of the seven dimensions of couture. Your description of Zendesk’s organization culture is accomplished by extracting facts from the video and matching those facts with the appropriate dimension descriptor. You must provide support, justification, and where appropriate, in-text citation, for the video facts matched with the dimension descriptors. 
Competitive Advantage 
Discuss how Zendesk uses its corporate culture to create a competitive advantage.  Make sure to provide examples supported by your analysis, as drawn from the video information and the course materials.
Organizational Structure 
Identify and discuss Zendesk’s organizational structure, as depicted in the video. Based on your examples ascertained from the video, use the course material to elaborate on your examples to fully explain the various types and aspects of organizational structure that you have selected from the video to analyze.   Conclusion Create a concluding paragraph. The conclusion paragraph highlights the major findings covered in the paper. 
References                                                                          
Review the Paper 
Read the paper to ensure all required elements are present. The following are specific requirements that you will follow.  Use the checklist to mark off that you have followed each specific requirement.  
Checklist Specific Project Requirements  
Proofread your paper. Ensure your topic heading match those above.    Read and use the grading rubric while completing the report to ensure all requirements are met that will lead to the highest possible grade.    Third person writing is required.  Third person means that there are no words such as “I, me, my, we, or us” (first person writing), nor is there use of “you or your” (second person writing).  If uncertain how to write in the third person, view this link:  http://www.quickanddirtytips.com/education/grammar/first-second-and-third-person.    Contractions are not used in business writing, so do not use them.     Paraphrase and do not use direct quotations.  Paraphrase means you do not use more than four consecutive words from a source document.  Removing quotation marks and citing is inappropriate.  Instead put a passage from a source document into your own words and attribute the passage to the source document.  There should be no passages with quotation marks.  Using more than four consecutive words from a source document would require direct quotation marks.  Changing words from a passage does not exclude the passage from having quotation marks.        You are expected to use the provided weekly course materials to develop the analysis and support the reasoning.   There should be a robust use of the course material.  Material used from a source document must be cited and referenced.  A reference within a reference list cannot exist without an associated in-text citation and vice versa.  Changing words from a passage does not exclude the passage from having quotation marks.      Use in-text citations and provide a reference list that contains the reference associated with each in-text citation.   You may not use books in completing this problem set unless part of the course material.  Also, do not use a dictionary, Wikipedia or Investopedia or similar sources.   Provide the page or paragraph number in every in-text citation presented.  Since the eBook does not have page numbers, include the chapter title and topic heading.  If using a video, provide the minutes and second of the cited material.
Submit the paper in the Assignment Folder 
(The assignment submitted to the Assignment Folder will be considered the student’s final product and therefore ready for grading by the instructor.  It is incumbent upon the student to verify the assignment is the correct submission.  (The assignment submitted to the Assignment Folder will be considered the student’s final product and therefore ready for grading by the instructor.  It is incumbent upon the student to verify the assignment is the correct submission.  Where Turnitin is available students are encouraged to modify their paper where warranted to bring the paper into compliance with proper citation requirements.) NOTE:  All submitted work is to be your original work. You may not use any work from another student, the Internet or an online clearinghouse.  You are expected to understand the Academic Dishonesty and Plagiarism Policy, and know that it is your responsibility to learn about instructor and general academic expectations with regard to proper citation of sources as specified in the APA Publication Manual, 7th Ed. (Students are held accountable for in-text citations and an associated reference list only). 

Writing Article


Course material links:

Links: Theme 1: Organizational Structures

Theme 2:  Organizational Culture and Diversity

Theme 1:  What is leading?

Professor Warren G. Bennis stated that “leaders are people who do the right thing; managers are people who do things right.”  It is true that when we manage we must ensure processes are followed safely and accurately to attain the highest possible efficiency, but we also must remember to set the tone for how our employees will go about doing their jobs.  Leaders set that tone by being the example of how to interact within the organization.

Theme 2:  The manager must be able to make decisions, solve problems, communicate, motivate employees, and lead teams toward the completion of tasks. This is often done as part of the leading function.  This week students learn about leading and motivating employees.

  

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